Contacting a seller
You can contact a seller in the following ways.
- If you want more information before you buy an item, go to the listing and select Ask a question
- If you have a question or a problem after you paid for an item, select Contact a seller below.
- Enter your offer. if yu want to include a note to the seller, select Add your message to the seller
If you bought your item as a guest, you can contact the seller through your guest order details.
As a guest, the seller’s response will be sent to your personal email.
If you already contacted the seller and couldn't work things out, here are some related help topics:
- didn't receive an item
- Item isn't as described
- Returning an item
- Cancel a purchase