Help and Support

Contacting a seller

You can contact a seller in the following ways.

  1. If you want more information before you buy an item, go to the listing and select Ask a question
  2. If you have a question or a problem after you paid for an item, select Contact a seller below.
  3. Enter your offer. if yu want to include a note to the seller, select Add your message to the seller

If you bought your item as a guest, you can contact the seller through your guest order details. As a guest, the seller’s response will be sent to your personal email.

If you already contacted the seller and couldn't work things out, here are some related help topics:

  1. didn't receive an item
  2. Item isn't as described
  3. Returning an item
  4. Cancel a purchase